Return Policy
We hope you love your purchase, but if you are not fully satisfied, we accept returns subject to the following terms:
Eligibility
Items must be returned within 7 days of the delivery date.
Items must be unused, unwashed, and in original condition with all tags attached.
Proof of purchase (order confirmation or receipt) is required.
Sale items, clearance items, and gift cards are FINALE SALE and not eligible for return.
Refunds
Approved returns will be refunded to the original form of payment.
Shipping charges are non-refundable, unless the return is due to our error (defective, damaged, or incorrect items).
Exchanges
Exchanges for different sizes or styles are available, subject to product availability.
If the requested item is unavailable, a refund will be processed instead.
Return Shipping
Customers are responsible for return shipping costs, except in cases where the item is defective, damaged, or incorrect.
We recommend using a trackable shipping method for your return.
Defective, Damaged, or Incorrect Items
If your order arrives defective, damaged, or incorrect, please contact us within 7 days of delivery so we can arrange a replacement or refund at no cost to you.
How to Start a Return
To initiate a return or exchange, contact us at orders@tejasurf.com with your order number and details. We will provide instructions to complete your return.