Return Policy

We hope you love your purchase, but if you are not fully satisfied, we accept returns subject to the following terms:

Eligibility

  • Items must be returned within 7 days of the delivery date.

  • Items must be unused, unwashed, and in original condition with all tags attached.

  • Proof of purchase (order confirmation or receipt) is required.

  • Sale items, clearance items, and gift cards are FINALE SALE and not eligible for return.

Refunds

  • Approved returns will be refunded to the original form of payment.

  • Shipping charges are non-refundable, unless the return is due to our error (defective, damaged, or incorrect items).

Exchanges

  • Exchanges for different sizes or styles are available, subject to product availability.

  • If the requested item is unavailable, a refund will be processed instead.

Return Shipping

  • Customers are responsible for return shipping costs, except in cases where the item is defective, damaged, or incorrect.

  • We recommend using a trackable shipping method for your return.

Defective, Damaged, or Incorrect Items

  • If your order arrives defective, damaged, or incorrect, please contact us within 7 days of delivery so we can arrange a replacement or refund at no cost to you.

How to Start a Return
To initiate a return or exchange, contact us at orders@tejasurf.com with your order number and details. We will provide instructions to complete your return.